On July 23, 2019, YouHodler was alerted by vpnMentor and researchers Noam Rotem and Ran Locar about an event where our system log servers were open to the public for a limited time. Fortunately, these logs did not contain any sensitive information and no one was affected.
As a digital business, YouHodler understands user data is potentially at risk of being compromised from outside the platform. We are sure that all security settings are checked and renewed and there’re no vulnerabilities in our systems.
In addition, YouHodler’s engineers will work together with our cyber security partners to check the security settings of our systems and prevent any potential leakage in future.
YouHodler would also like to take this opportunity to mention we are an approved member of the Blockchain Association. Therefore, our client’s funds are insured by our agreement with this independent third-party provider. Part of the larger, Financial Commission, the Blockchain Association is an independent, self-regulatory group that specializes in external dispute resolution (EDR). Therefore, if a client finds an issue with our platform, he and or she can send a complaint to the Blockchain Association, in which YouHodler is then legally bound to resolve the said complaint.
For those that wish to contact YouHodler directly about the aforementioned issue, please feel free to contact us via email (support@youhodler.com) or Telegram.
YouHodler is regulated in the EU (Italy) and Switzerland, and does not have a regulated UK entity. YouHodler is NOT regulated by the FCA, and protections offered under UK law do not apply.
YouHodler promotions are not targeted at UK investors, and bonuses or loyalty programs like the rewards programme or sign-up offers will not be available to residents of the UK. You can learn more about the services offered to UK customers here.
Do not invest with YouHodler unless you’re prepared to lose all your money or tokens invested. Crypto Currency is considered as a speculative and high‑risk investment and you are unlikely to be protected if something goes wrong. Take 2min to learn more about risks.
YouHodler is regulated in the EU (Italy) and Switzerland, and does not have a regulated UK entity. YouHodler is NOT regulated by the FCA, and protections offered under UK law do not apply.
YouHodler promotions are not targeted at UK investors, and bonuses or loyalty programs like the rewards programme or sign-up offers will not be available to residents of the UK. You can learn more about the services offered to UK customers here.
Do not invest with YouHodler unless you’re prepared to lose all your money or tokens invested. Crypto Currency is considered as a speculative and high‑risk investment and you are unlikely to be protected if something goes wrong. Take 2min to learn more about risks.